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Frequently Asked Questions

How do I buy one of your artworks?

Simply go to my shop page and browse all the original art that is available to purchase. You can then complete the checkout process using our secure online payment processor. Please email me if you have questions or issues and I'll be more than happy to help.

Do you sign your artwork?

Yes. All my original artwork is signed and comes with a certificate of authenticity.

What if I live outside the UK?

I deliver to selected countries worldwide. These include the USA, Canada and Australia. Unfortunately I do not deliver to EU countries at this time. This is due to needlessly complex tax and customs regulations in the EU which are not conducive for small businesses. For more information and to see shipping costs please visit my delivery page.

What payment type do you accept?

Payments are processed using Paypal. All major credit cards can be used. Paypal has been the industry leader in online payments for years and you can be confident of a secure and hassle free experience. 

How long does delivery take?

Deliveries in the UK take two to three days. Worldwide deliveries, depending on location, can take seven days or longer. 

How are your prints made?

All my giclée prints are professionally made by Studio One Frames Ltd. An award winning fine art printer.

What is giclée printing?

Giclée (pronounced ‘Zhee-clay’) originates from the French verb gicler meaning “to squirt, or to spray”. Giclée is similar to your printer at home – but uses more inks to produce a wider colour range – instead of the 4 (cyan, magenta, yellow, black) used in most ink-jet printers and lithograph. Giclée uses light fast, pigmented based inks and the resulting prints have a much wider colour gamut and the colour’s themselves will last longer. 

How do I look after pastels?

I have a separate page dedicated to this subject. 

Do you offer a framing service?

All my original artwork is sent in an acid free mount (mat). However, I don't currently offer a framing service at this time. 

Is your packaging eco friendly?

Yes! All the packaging I use is as eco friendly as possible. The mailing bags I use are biodegradable.

Cute Happy Dog
Any more questions? Send me an email.
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